This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.
1. How do I get a quote or request a boat delivery?
Call Captain Phill at 804.386.3337 to discuss details and schedule a delivery.
2. Where does Captain Phill deliver boats?
Captain Phill delivers boats from NY to Florida and all along the US East Coast, Bahamas, Caribbean and other ports.
3. Does Captain Phill require insurance in order to relocate my boat?
Yes, Captain Phill requires that your boat be insured. Insurance usually covers a licensed Master Captain, but be sure to check with your agent. It’s also in your best interest to have an existing Sea Tow or Boat U.S. membership if we are talking about a long trip or an ICW trip.
4. What condition should my boat be in for delivery?
Your boat must be in sound working order and well maintained. Captain Phill requests that the engines are in good working order and recently serviced. Logical spare parts including fuel filters, hoses, clamps and basic tools should be onboard.
5. What kind of electrical equipment does Captain Phill require?
The vessel should have at least a working GPS, Chartplotter and VHF.
6. Does Captain Phill require any additional safety equipment?
Captain Phill requires all USCG safety equipment. Fire extinguishers, life raft and any safety gear with expiration dates should be checked and replaced if not valid (flare kits). Navigation equipment and lights should be in good repair. Both paper and electronic charts should be onboard for sailing areas.
7. Does the vessel need Documentation?
Captain Phill doesn’t require that the boat is Documented. However all state registration paperwork needs to be in order and up to date. Paperwork should name Captain Phill as the owner’s Captain or Agent.
8. Can I come with Captain Phill?
Yes. Captain Phill is happy to have the owners participate in the delivery.
9. Will I incur extra costs if Captain Phill is delayed?
In the event that I am delayed in port with your vessel due to unsafe conditions, a reduced daily rate will be agreed upon and charged. This may be due to weather delays, mechanical delays or unforeseen delays. Each situation will be addressed on a case by case basis. Alternate routes may be available on some passages due to inclement conditions. And I’ll attempt to fix mechanical problems on the spot. However, all expenses included marina fees, possible outside repair, marina dockhand tips, and provisions will be owners responsibility.
10. Do U.S. flagged private yachts need to go through U.S. Customs and Border Patrol when returning to the US?
Yes all vessels must check in with US Customs and Border Patrol and Captain Phill is familiar with all the different procedures.